Monday, July 18, 2011

Orange CH is one terrible cellular service provider in Switzerland

I am totally unhappy with the service and all.

My BlackBerry 9800 which I got from Orange.ch in February, ended its life with error 606 on 26 June 2011.
I brought the BlackBerry back to the store hoping to get it repaired for free as it has 12 months guarantee from Orange.
Unfortunately, there is no such thing as a good quality service from Orange.


Two weeks later, I got a letter from Orange asking me to:

a. Get a new BlackBerry 9800 with the price of CHF 388.80 (No kidding, I just paid CHF 508.33 five months ago for the BlackBerry 9800 itself and now I am supposed to pay another CHF 388.80!)
b. Get the dead BlackBerry back with the price of CHF 60 (I have to pay CHF 60 to have the old one which they can't repair, sent to me!)
c. Let Orange destroy the BlackBerry for free. (How generous of them!)

If only I do not have the stupid binding contract with them, I would have already changed to other provider!

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